In January 2020 we contacted Galderma, the manufacturer of the urea and lactic acid based cream, Calmurid, regarding issues with its availability.
Galderma confirmed that Calmurid has been discontinued, and their medical information team offered the following statement:
'I can confirm that due to a number of reasons wholly beyond our control and after careful consideration of all possible options, a company decision at global level has been taken to discontinue all strengths of Calmurid.
One ingredient of Calmurid (DEA (diethanolamine) and Cocamide DEA) has triggered a safety concern via the regulatory authorities. As safety is our primary priority, Calmurid will not be further produced.
We apologise most sincerely for any inconvenience caused by this and thank you for your understanding.'
If you have any questions or would like further information, the manufacturer can be contacted directly either by phone on 01923 208 950, or by email at firstname.lastname@example.org.