Unavailable Treatments

Unfortunately, treatments and over-the-counter products occasionally become unavailable for a variety of reasons.

See below for updates on the unavailable treatments that we are aware of, but please do get in touch with us if you become aware of an issue that is not listed below. We are not always contacted by treatment manufacturers when there is an availability concern, and so we do rely on the information of our supporters.

Silkis Ointment

Following reports of difficulty in obtaining the vitamin D-based topical treatment, Silkis Ointment (calcitriol), we contacted its manufacturer, Galderma (U.K.) Ltd, in mid-June 2019.

Galderma advised that they are currently out of stock of Silkis Ointment, however fresh stock of the product is expected to be available by mid-July 2019.

If you have any questions or would like further information, the manufacturer can be contacted directly either by phone on 01923 208 950, or by email at info.uk@galderma.com.

Dovobet Gel Applicator

Dovobet Gel Applicator (website news) 1LEO Pharma has announced plans to phase out its Dovobet Gel (calcipotriol/betamethasone dipropionate gel) applicator from the beginning of summer 2019 in the UK, and autumn 2019 in Ireland, or earlier as and when existing stocks are depleted. This decision has been taken due to a lack of demand for the applicator. Please note that Dovobet Gel will remain available in bottles.

LEO apologises for any inconvenience caused by this product discontinuation, and recommends that anybody affected visits their healthcare professional to discuss their individual needs and preferences for the management of their psoriasis.

If you have any questions or would like further information, the manufacturer can be contacted directly either by phone on 01844 347 333, or by email at medical-info.uk@leo-pharma.com if you are in the UK.

If you are based in Ireland, you can reach LEO Pharma's Medical Information team either by phone on +353 1 490 89, or by email at medical-info.ie@leo-pharma.com.

Bettamousse Foam

Following ongoing availability issues with Bettamousse 0.1% Cutaneous Foam (betamethasone valerate) we contacted RPH Pharmaceuticals AB, the manufacturer of Bettamousse, in April 2019.

RPH confirmed that it is still in the process of transferring the manufacture of Bettamousse to a different site and with this comes the lengthy regulations and checking of the product before re-issue. According to the latest update, Bettamousse is now expected to be out of stock until at least July/August 2019.

If you have any questions or would like further information, the manufacturer can be contacted directly either by phone on 0845 023 0467, or by email at customer.care@recipharm.com. 

Clarelux Foam

In October 2018, we were contacted by Pierre Fabre Dermo-Cosmetique, the manufacturer of topical corticosteroid treatment, Clarelux foam, regarding the ongoing unavailability of the product. They confirmed that, due to supply issues with the product, they do not currently know when it will be back on the market again. The latest estimate is 2020.

There are no safety issues with the product so available stock can still be used.

If you have any questions or would like further information, the manufacturer can be contacted directly either by phone on 0208 731 3322, or by email at medicalinformation@pierre-fabre.co.uk.

Ceanel Shampoo

In summer 2018 we received a number of reports of difficulty obtaining Ceanel Shampoo, which is commonly used to manage scalp psoriasis. In September 2018 we contacted Alliance Pharmaceuticals, the manufacturer of Ceanel Shampoo, who confirmed that the product is currently out of production and they do not yet have a date for when it may be available again.

A representative from the manufacturer stated 'Unfortunately, Ceanel shampoo is currently out of production as we are having difficulty in sourcing some of the raw materials. We do not have a date for when it may be available.

In the meantime, we would recommend that patients discuss suitable alternatives with a healthcare professional (e.g. GP or Pharmacist).

There were no safety concerns for products on the market, however, all stock will now have passed its expiry date.'

If you have any questions or would like further information, the manufacturer can be contacted directly either by phone on 01249 466 966, or by email at medinfo@alliancepharma.co.uk. 

The Psoriasis Association is the UK's leading national charity and membership organisation for people affected by psoriasis – patients, families, carers and health professionals Read More >

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Email: mail@psoriasis-association.org.uk

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