Update (8th March): Following campaigning from the psoriasis community, we are pleased that the blocked psoriasis hashtags have now been fully restored.
Almost two weeks ago we were made aware that a number of widely-used psoriasis-related hashtags had been blocked by Instagram and that recent posts using these hashtags were not appearing in searches. This follows a similar incident which occurred at almost exactly the same time last year.
At the time of writing, at least eight hashtags (#psoriasisuk, #scalppsoriasis, #guttatepsoriasis, #psoriasisawareness, #psoriasissupport, #psoriasiscommunity, #psoriasislife, and #psoriasisproblems) remain blocked.
For many people with psoriasis, sharing information and experiences on platforms like Instagram can be a vital support tool. Hashtags are used to help find relevant posts by people who share similar experiences and enable these people to support one another. The blocking of these hashtags is, therefore, an extremely serious issue and has caused much anger and dismay among the psoriasis community on Instagram.
It has been almost two weeks since we first contacted Instagram directly about the issue, and also flagged it up through the app's 'Report a problem' function. However, no solution has been provided, we are still yet to receive a response about the issues we have reported and, as far as we are aware, there has been no information offered to clarify why these hashtags are currently blocked. This is simply not good enough!
We have started a petition calling on Instagram to provide clarity over why the content of these hashtags is currently blocked, and also assurances that this issue will be fixed as soon as possible. We would urge you to sign and share the petition if you feel as strongly about this issue as we do.
We are so disappointed that the community finds itself in this position once again, a year on from similar issues. However, in the absence of any comment from Instagram, or indication that the problem will be resolved imminently, we feel that we must be proactive.
Please join us and sign and share this petition in order to help get these hashtags restored as soon as possible.